Services

Services

Services

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Add booking service

 1. From the app admin page, go to Services > click Add Service

2. Select one service from the product list

3. Configure required sections including Capacity & Duration, Availability to set up your booking service

Set up Capacity & Duration

1. From the app admin page, go to Services > edit the service you want

  • Basis: Based on Product: Set up capacity and duration once for the whole service
  • Basis: Based on Variant: Set up capacity and duration for each variant (option) of the service

2. Click Save

Alert: The service is related to the Shopify Product. You need to enable ‘Continue when out of stock’ for the product. Read more here!

Add Available time

This feature allows you to customize available time for each booking service depending on employee(s).

1. From the app admin page, go to Services

2. Edit the service you want 

3. Scroll down to Availability, select the employee(s) in the EMPLOYEES ASSIGNED TO THIS EVENT field

Or create a new employee to assign to the service

4. Click on Edit Availability button in the employee name you want to adjust the time

5. Set up available time period: From… To…  (Note: Hours must be in 24-hour format, eg: 8:00, 13:00)
6. Click Add interval if you want to add more available time period

8. Select Apply to…

9. Click Save

Tutorial video

Add Unavailable time

  1. From the app back end, click Services > edit the service you want
  2. In Availability, select Customize to set up available time for this service (Do not use Employee’s working hours for the product availability)
  3. Click on a date > click Unavailable
  4. Select Apply to … > click Save

Set the date to start opening a booking service

Cut-off time: Use this setting to prevent last minute events. For example: you can prevent same day booking (set 1 day) or Prevent events less than 6 hours away.

For example:

If you wanna to allow your customers to book your service from tomorrow, please follow steps below:

  1. From the app back end, click Services
  2. Edit the service you want > find Advanced options
  3. Set up 1 day in the Cut-off time input
  4. Click Save

Note: You can also set cut-off hours

Allow customers to book in a few weeks/months

You can set up the maximum number of days in the future that customers can book.

  1. From the app back end, click Services
  2. Edit the service you want > find Advanced options
  3. Fill out the number of days you want in Future Days input
  4. Click Save

Set up Free service

This feature allows ignoring the checkout and payment step when the service is free.

  1. From the app back end, click Services
  2. Edit the service you want
  3. In Free service, put a tick on Allow customer book the service for FREE
  4. Click Save

 

Next, set up custom fields to collect customer data for the free appointment:

  1. Go back to the app admin page > Settings
  2. In FREE service > enable the field(s) you want to show
  3. Set up field label and set as required if needed
  4. Click Save

The custom fields will show before the Confirmation step of Free booking:

After customers confirm the free booking service, there will show 3 options for your customers as follows:

Add booking description

  1. From the app back end, click Services
  2. Edit the service you want > add content to Description section
  3. Click Save

 

 

Here is the result in the front end:

Calendar color

Tip: Set up calendar color for each service for service classification on the app Calendar

  1. From the app back end, click Services
  2. Edit the service you want > set color for this service
  3. Click Save

Here is how it looks on the Tipo Calendar in the app.

Temporarily disable a booking service

  1. From the app back end, click Services
  2. Edit the service you want > find Service status
  3. Click Edit status > untick the option Allow customers to book this service
  4. Click Save

 

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