Services

Services

Services

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Add booking service

  1. From the app admin page, click Services > Add Service
  2. Select one service (product) from the product list
  3. Configure required sections including Capacity & Duration, Availability to set up your booking service
  4. Click Save 
  5. Check the booking form on the front store

Set up Capacity & Duration

  1. From the app admin page, go to Services > open the service you want to edit
  2. In Capacity & Duration part, enter number to the Capacity and Duration field
  3. Click Save

Alert: The service is related to the Shopify Product. You need to enable ‘Continue when out of stock’ for the product. Read more here!

Add Available time

This feature allows you to customize the available time for each booking service depending on employee(s).

  1. From the app admin page, click Services > open the service you want to edit 
  2. Scroll down to Availability, select the employee(s) in the EMPLOYEES ASSIGNED TO THIS EVENT field or create a new employee to assign to the service
  3.  Click on Edit Availability button in the employee name you want to adjust the time
  4.  Click on a date you want > set up available time period: From… To…  (Note: Hours must be in 24-hour format, eg: 8:00, 13:00) > click Apply to > select  the dates you
  5. Click Add interval if you want to add more available time period
  6. Save

Tutorial video

Add Unavailable time

  1. From the app back end, click Services > open the service you want to edit
  2. Scroll down to Availability, select the employee(s) in the EMPLOYEES ASSIGNED TO THIS EVENT field or create a new employee to assign to the service
  3.  Click on Edit Availability button in the employee name you want to adjust the time
  4.  Click on a date you want >  click the Unavailable button > Apply to > select the date(s) you want
  5. Save

Set the date to start opening a booking service

Cut-off time: Use this setting to prevent last minute events.

For example: you can prevent same day booking (set 1 day) or Prevent events less than 6 hours away.

For example:

If you wanna to allow your customers to book your service from tomorrow, please follow steps below:

  1. From the app admin, click Services > open the service you want to edit
  2. Scroll to Advanced options part  > set up 1 day in the Cut-off time input
  3. Click Save

Note: You can also set cut-off hours or minutes

 

Allow customers to book in a few weeks/months

You can set up the maximum number of days in the future that customers can book.

  1. From the app admin page, click Services > open the service you want to edit
  2. Scroll down to Advanced option > Fill out the number of days you want in Future Days input
  3. Click Save

Set up Free service

This feature allows ignoring the checkout and payment step when the service is free.

  1. From the app admin page, click Services > open the service you want to edit
  2. In the service config > Checkout Options part on the right > tick on  checkbox Do not require a checkout to confirm the booking (no payment required)
  3. Click Save

Next, set up custom fields to collect customer data for the free appointment:

  1. Go back to the app admin page > Settings > FREE service
  2. In FREE service > enable the field(s) you want to show
  3. Set up field label and set as required if needed
  4. Click Save

The custom fields will show before the Confirmation step of Free booking. 

Add booking description

  1. From the app admin page, click Services > open the service you want to edit
  2. In the service config > Description part on the right > enter text on the Description field to describe your service
  3. Click Save

Appointment color on Tipo calendar

Tip: Set up calendar color for each service for service classification on the app Calendar

  1. From the app admin page, click Services > open the service you want to edit
  2. Select color for this service
  3. Click Save

Here is how it looks on the Tipo Calendar in the app.

Temporarily disable a booking service

  1. From the app admin page, click Services > open the service you want to edit
  2. In Service status part > Click Edit status > untick the option Allow customers to book this service
  3. Click Save

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